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Back Orders
We try very hard to have all catalog items in stock at all times, however, due to scarcity and long
lead times from our manufacturers, some parts can be temporarily out of stock. If the items will be
back in stock in a short time period, you will be charged for the part on the original order. We will
ship, prepaid, as soon as possible. Should the backorder be longer, you will not be charged on the
original invoice. Your invoice will be noted "backorder" for any parts that were out of stock. Back
ordered items will be shipped the same day our stock is replenished. Back orders can be cancelled at
any time, unless already shipped. Please all 30 days for refund. (Corresponding discount price for
system or kit components).
Sales Tax
No sales tax is charged on orders shipped out-of-state. Residents of Florida and
Texas are subject to sales tax on all orders. Sales tax exemptions
are granted to companies furnishing their sales tax exemption number.
Overseas Orders
We ship worldwide and use Air Parcel Post for small and/or lightweight orders. All large or
heavyweight shipments are sent by Air Freight. The air freight forwarder we use has excellent
rates and service. If you prefer we can also use U.P.S., Federal Express, Airborne, or the carrier
of your choice. Phone of fax your order. We will then phone or fax you back with the exact cost of
the order including shipping and handling. Payment must be made by Visa, Mastercard, or an international
money order in the U.S. funds. Sorry, no bank wire transfers. If the order is urgent, send payment by
overnight express service. Most parts orders are shipped within 24 to 48 hours of receipt.
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Parts Origin Disclaimer
The items on this web site are a combination of the highest quality new, reproduction, rebuilt original,
and new original parts. Always feel free to call for detailed information on any of the products we sell.
Pricing
Due to price increases charged by our suppliers, we reserve the right to change prices or withdraw
products without prior notice. Please call to check pricing and availability.
Shipping Policies
We have found in the majority of our U.S. and Canadian customers prefer United Parcel Service (U.P.S.)
Standard U.P.S. shipping is ground service, although we offer 2nd day and next day air services. U.P.S.
does not offer C.O.D. service into Canada, therefore all orders shipped into Canada, must be prepaid.
Find your zone by locating the first 3 digits of your zip code on the chart below. All residents
of zones 2 and 3 add 5% for shipping and handling. Zones 4 through 8 add 10%. Minimum shipping charge is
$8.95 within the lower 48 states.
All C.O.D. orders require an additional U.P.S. collection fee.
Should you wish 2nd day or next day air services, call or fax us for exact shipping and handling charges.
All shipments to Hawaii, Alaska, and Puerto Rico are 2nd day and next day air only. C.O.D. orders returned
from U.P.S. after attempted delivery will be reshipped with additional shipping and handling charges. Any
customer refusing to accept a C.O.D. order will be required to prepay for any future shipments from
Classic Auto Air.
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