Occasionally we receive a box of rare and valuable AC parts with no indication of how to contact the sender or what needs to be done with the components. We have to spend time tracking down the owner, slowing down the turnaround time and prolonging the suffering involved in owning an AC-less car.

To ensure that your restoration work is started and completed as quickly as possible, give us a call before you pack up those parts. We’ll discuss what you have in mind and the options available to you. After that, fill out and submit the online restoration form and print up enough copies to include one in each box you ship, and be sure to make another copy for your records. You can find a link to the form on the left-hand column of every CAA website page (except the Tech Talk blog).

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It happens all too often…we receive a box of extremely rare & valuable ac parts for restoration without customer contact information or instructions.  We feel awful when this happens because our customer assumes we are on the job, when in reality, the restoration process hasn’t started.  Lack of proper paperwork causes project turn times suffer, resulting in hot and sweaty customers during the summer months.

Next to calling to discuss you’re a/c repair options, filling out and including our easy to use online restoration form with your shipment is one of the most important steps you can take to ensure your work is started and completed as quickly as possible. (more…)